Contact Us

Please direct all written correspondence to:

Club Land’or
2120 Staples Mill Road, Suite 300
Richmond, VA 23230 USA

or via fax to +1-804-346-8850

We've established a customer service ticket system to most efficiently help you. For inquiries about a reservation, an exchange, your Club Land'or program, a billing issue, or other general questions, please use our new ticket system here

We can also be reached by telephone at 1-800-552-2839 within the United States or +1-804-346-8200 from around the world.

Our normal business hours are Monday-Friday, 8:30am to 4:30pm, eastern time zone. 

If you are checking into Club Land'or after hours or on the weekend and need to speak to the front desk, dial 242-363-2400 for assistance.